Before you book
Questions & answers
Booking
Do you take walk-in guests?
Yes, whenever rooms are free. During festivals we fill up early, so booking ahead is safer.
Can I cancel my booking?
Yes. The cancellation window is shown on your booking confirmation and on our policies page.
Do you allow extra guests in a room?
Extra guests are allowed up to the limit for each room type, with an extra-person charge shown at the time of booking.
Facilities
Is parking available?
Yes, free off-street parking is available for cars and coaches.
Do you serve food?
We serve pure vegetarian meals. Tea, breakfast and thali meals can be sent to your room.
Do you have a lift?
Yes, the lift serves every floor.
Location
Is the hotel near the Dwarkadhish temple?
Yes. The distance and walking time are listed on our Nearby page, and the front desk will happily arrange an auto.
Payment
How do I pay?
You can pay at the hotel by cash, card or UPI. Online payment is available when we have it switched on.
Stay
What are the check-in and check-out times?
Check-in is from 12:00 PM and check-out is by 10:00 AM. Early check-in and late check-out depend on how full we are that day — please ask at reception.
What documents do I need at check-in?
One government photo ID for each adult guest — Aadhaar, passport, driving licence or voter card.
Hotel policies
Booking
Cancellation
Cancellations made within the free window shown on your confirmation are not charged.
Later cancellations and no-shows may be charged for the first night.
Later cancellations and no-shows may be charged for the first night.
Children
Children are welcome. Children below the age shown on the room page stay free when sharing the existing bedding.
Extra guests
Extra guests are charged per person per night, up to the maximum occupancy of the room type.
House rules
Smoking and alcohol
The hotel is strictly non-smoking. Alcohol and non-vegetarian food are not permitted on the premises.
Pets
Pets are not allowed.
Visitors
Visitors may meet guests in the lobby. They are not permitted in rooms without the hotel's consent.
Damage and loss
Guests are responsible for any damage to hotel property. Please deposit valuables at reception; the hotel is not liable for items left in rooms.
Payment
Payment
We accept cash, UPI and cards at the hotel. Online payment is available when enabled.
Stay
Check-in and check-out
Check-in is from 12:00 PM. Check-out is by 10:00 AM.
Early check-in and late check-out are subject to availability and may be charged.
Early check-in and late check-out are subject to availability and may be charged.
Identification
Every adult guest must present a valid government photo ID at check-in. Guests without ID cannot be accommodated.